Privacy Policy

Bharatiya Jain Sanghatana – Surat Chapter ("we", "our", "us") is a Surat-based non-profit social impact organization. We respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with us through our website, phone, WhatsApp, or other communication channels.

1. Information We Collect

• Contact Information: Name, mobile number, email address, and inquiry details provided by you while contacting us.
• Communication Data: Messages, call details, WhatsApp chats, and inquiry history related to programs, volunteering, or partnerships.
• Technical Information: Basic website usage data such as IP address, browser type, and device information, collected only for security and performance monitoring.

2. How We Use Your Information

• To respond to your inquiries regarding our programs or services.
• To communicate program details, updates, and partnership opportunities.
• To provide support through phone or WhatsApp.
• To improve our initiatives and community engagement.
• To comply with applicable legal and regulatory requirements.

3. WhatsApp Communication

We communicate with community members on WhatsApp only after receiving direct contact or inquiry from them. WhatsApp is primarily used for responding to program inquiries, sharing details, and community-related communication.

• No unsolicited promotional or spam messages are sent.
• Communication is limited to genuine community and program-related discussions.
• WhatsApp data may be processed by Meta Platforms, Inc. solely for message delivery as per their policies.

4. Data Protection & Security

We take reasonable steps to protect your personal and community information from unauthorized access, misuse, or disclosure. Access to information is limited strictly to organizational purposes only.

5. Your Rights

• You may request correction or deletion of your personal information.
• You may stop WhatsApp or phone communication at any time by informing us directly.

6. Data Retention

We retain personal and community information only for as long as required to fulfill communication, legal obligations, or record-keeping purposes.

7. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page.

8. Contact Information

For any questions regarding this Privacy Policy or how we handle your information, you may contact us at: